Privacy policy

At Madfox Leathercraft, we value and respect your privacy. This policy explains how we collect, use, store, and protect your information. By using our website or services, you agree to the practices described here. Please check back periodically for updates.

1. Information We Collect

Information You Provide:
We collect the information you voluntarily provide:

• While placing an order

• Creating an account or profile

• Compiling wish lists

• Communicating with us via email, WhatsApp, or phone

• Signing up for updates or alerts

This may include your name, email, phone number, address, payment information, and the details of recipients if sending gifts.

Information Automatically Collected:
We also collect information automatically when you use our website or app:

• Device and connection details such as IP address, browser type, operating system, and platform

• Purchase history, products viewed, and search behavior

• Cookies and usage data, including time spent on pages and features used

• Location information (if using our app and with permission)

2. How We Use Your Data

Your information is used to:

• Process and fulfill orders

• Communicate about your orders, updates, and promotions

• Improve our website, products, and services

• Provide location-based services (if applicable)

3. Sharing Your Data

We do not sell, rent, or trade your personal information. Your data may be shared only in limited circumstances:

• Third-party delivery services: Name, address, and phone number to ensure delivery

• Payment providers: Payment and order information for transaction processing

• Legal requirements: To comply with lawful requests, protect rights, property, and safety

• Business transfers: If Madfox Leathercraft is merged, sold, or acquired, customer information may be transferred as part of the business assets

4. Your Rights

You have the right to:

• Request access to the personal data we store about you

• Request corrections to inaccurate data

• Request termination of processing of your data

• Lodge complaints regarding data use

5. Cookies

We use cookies to enhance your website experience, store preferences, and track usage trends. You can manage or disable cookies via your browser settings. Using the website with cookies enabled indicates acceptance of this practice.

6. Google Analytics

We use Google Analytics to better understand customer behavior on our site. You can learn more about Google’s practices here and opt-out here.

7. Do Not Track

We do not alter our data collection practices in response to ‘Do Not Track’ browser signals.

8. Security

We implement industry-standard measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

9. Contact Us

For questions or concerns about this Privacy Policy or how your data is handled:

• Email: madfoxleathercraft@gmail.com

• WhatsApp / Call: 8100119930